Privacy Policy

At HITEA CERAMICS, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

We may collect the following types of information:

  • Personal details such as your name, phone number, email address, and shipping address

  • Order and transaction information related to purchases made on our website

  • Communication details when you contact us via email, phone, or other channels

  • Technical information such as browser type, device information, and website usage data (for site improvement)

How We Use Your Information

Your information may be used to:

  • Process and deliver your orders

  • Communicate with you regarding orders, inquiries, or customer support

  • Improve our products, services, and website experience

  • Send important updates related to your purchase or our services

We do not sell, trade, or rent your personal information to third parties.

Data Protection & Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to safeguard data, no method of transmission over the internet is completely secure.

Third-Party Services

We may use trusted third-party service providers (such as payment processors or delivery partners) solely for the purpose of completing your order. These parties are required to keep your information confidential and use it only as necessary to perform their services.

Cookies

Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings, though this may affect certain features of the website.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your personal data, subject to legal and operational requirements

Policy Updates

HITEA CERAMICS reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website implies acceptance of the updated policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

Email: hiteaceramics@gmail.com
Phone: +92 339 2147866

Your trust matters to us.
At HITEA CERAMICS, we are committed to protecting your privacy and ensuring a safe and secure shopping experience.